Frequently Asked Question

Welcome to our WDB program! This program is designed for all business entities in the RV or van industries that sell/use our products as part of their RV solutions. WDB accounts are for SprinterSwivel.com business customers, retail customers must use our sister site Koolands.com to order.

With our generous discounts and the quality of our products, you and your customers will enjoy the benefits!

Limits & Requirements

1. WDB program accounts must be owned by a legally registered business entity, such as LLC, INC, CO, LTD, etc.
2. A different entity cannot transfer WDB program accounts unless both entities are under the same parent company.

WDB Program Benefits

1. Shipping 
1. U.S. Domestic States: Free shipping on most products and low shipping costs for large/heavy items.
2. AK, HI, Canada, and Mexico: discounted low shipping costs.
3. International: discounted shipping costs specific to the country based on distance.
   Notice: Different duty fees may apply to customs for each country.
2. Instant Fulfillment
   1. Our Automate Order Processing System (AOPS) processes 80% of orders instantly.
   2. You will receive the tracking # within seconds of placing the order.
   3. Notice: certain large items may not apply to AOPS.
3. Pricing
   1. We guarantee a minimum 20% discount on all products on our wholesale website.
4. Returns & Refunds
   1. U.S. Domestic States: Free 30-day return period for our products; low return shipping costs, except for large/heavy items.
   2. AK, HI, Canada, and Mexico: low shipping cost
   3. International: discount shipping cost
5. Multiple Staff Accounts
   
   1. We can apply discount pricing to all your staff accounts that will be ordered if they have the same email address ending. (e.g. john.doe@abc.com; jane.doe@abc.com, etc.)
6. Dropship Style
   1. We can ship our products to your customers directly on your behalf!

How To Apply

1. Please create a ticket with Help Topic: WDB via here.
2. We will verify your business status and create your WDB program account.
3. Once approved, you may sign in to the WDB website to see the special pricing available to you.

Not satisfied with the prices you see?

That is no problem. We understand some business entities order products in bulk. If you believe you are one of these high-order businesses and deserve a better price, please create a ticket using the help topic "Business Opportunity". Our manager will follow up to discuss the options that are available to you.