Steps to open a new support ticket:

  1. Sign up and sign in to the Koolands or SprinterSwivel account.
  2. In the page footer area, click Customer Support (Auto-Login).
  3. Select a help topic, then fill out the ticket.

Notice

We utilize a support ticket system to streamline support requests and better serve you. Every support request is assigned a unique ticket number that you can use to track progress and responses online. We provide complete archives and a history of all your support requests.

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